Minja Šurlan, Director of the Tourist Organization of Banja Luka, took part in a panel discussion at the “Tourism for All – Republika Srpska Without Barriers” conference held in Banja Luka.
The panel presented key steps and activities implemented by
the Banja Luka Tourist Organization in recent years to improve accessibility
and create equal conditions for all visitors and residents.
IMPROVING ACCESS TO TOURIST SERVICES
As part of its efforts to make tourism more accessible, an
access ramp has been installed at the premises of the Banja Luka Tourist
Organization.
The improvement enables easier and unhindered access to the
organization’s services for people with disabilities and visitors with reduced
mobility.
RAISING AWARENESS ABOUT ACCESSIBLE TOURISM
The Tourist Organization has also implemented a digital
campaign focused on educating the public and raising awareness about the
importance of accessible tourism.
The campaign aims to highlight the needs of people with
disabilities and promote tourism facilities and services that are accessible to
a wider range of visitors.
A NEW WEBSITE WITH ACCESSIBILITY INFORMATION
A new website for the Banja Luka Tourist Organization is
currently under development.
The website will include dedicated sections focusing on
accessibility, providing visitors with relevant information about accessible
locations, facilities and tourism services in the city.
BETTER INFORMATION FOR VISITORS
Continuous work is also being carried out to collect
information and improve the availability of data about accessible locations,
attractions, facilities and services throughout Banja Luka.
Reliable and easily accessible information is an important
part of creating a tourism environment in which visitors can plan their trips
according to their individual needs.
TOWARDS MORE INCLUSIVE TOURISM IN BANJA LUKA
The Banja Luka Tourist Organization remains committed to
developing inclusive tourism and creating an environment in which the city's
attractions and experiences are equally accessible to every visitor.
Improving physical accessibility, raising public awareness
and providing better information are important steps towards making Banja Luka
a more welcoming destination for everyone.