CHAMBER OF COMMERCE WARNS ABOUT RISKS IN ETO GmbH CONTRACTS

The Chamber of Commerce of the Republic of Srpska has issued a warning to businesses and organizations across the region about the promotional activities of the European Tourism Organization (ETO GmbH).

This organization offers a “Media Space Reservation Order” that includes free user promotion, but behind the seemingly attractive offer lie potential long-term obligations.

The promotional period lasts six months, after which the Order automatically transitions into a binding six-year contract. During this period, users are required to pay an annual fee of €2,380, as stipulated in the organization’s Terms of Service.

The Chamber advises all businesses to carefully review this offer and thoroughly examine the Terms of Service, which are available on the official website of the Chamber of Commerce of the Republic of Srpska, before signing any agreements.

For those who have already signed the Order, there is an option to cancel without financial obligations if written notice of cancellation is provided to ETO GmbH within the promotional period, specifically within six months from the service activation date. This cancellation must be submitted in written and certified form by an authorized person, either via email or to the organization's headquarters, with proof of receipt.

The Chamber of Commerce of the Republic of Srpska is available for further assistance and additional information.